Business & Professional Services

Housing and Property Management Assistant Level 2

The Housing and Property Management Assistant apprenticeship helps individuals to develop a career within the ever-growing housing and property industry through career experience and expert training and support from industry professionals.

Total Duration
18 Months

Apprenticeship Level
Level 2

Assessment Method
Knowledge test, portfolio, case study, and interview.

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Total Duration

18 Months

Level

Level 2

Assessment Method

Knowledge test, portfolio, case study, and interview.

Develop your career within
the housing and property industry.

The housing and property management assistant role, an entry-level position, focuses on customer interactions and administrative tasks essential for supporting successful tenancies in both social and private housing sectors, ensuring compliance with regulations. Working under supervision, the assistant collaborates within the organisation and communities, handling diverse housing duties such as paperwork, surveys, and negotiations.

The role emphasises problem-solving and individual responsibility for quality and accuracy. Through the apprenticeship, housing and property management assistants are prepared for various duties, leading to entry-level professional and management roles. The emphasis is on developing skills for effective planning, collaboration, and problem-solving within the housing and property management context.

Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues.
Be able to signpost customers who need additional support to other colleagues, and partner agencies.

Takes timely and responsive action to instructions given, building towards working independently.
Develops trust by working in a confidential, ethical and empathetic manner with a common sense and professional attitude
Willingness to accept changing priorities and work patterns.

About Inspire ATA

Inspire ATA provide short and long-term staffing solutions for a range of organisations. We recruit, employ and support apprentices on behalf of employers helping to develop the talent of tomorrow at a lower cost and with peace of mind.

Our flexible apprenticeship placements are tailored to meet the dynamic needs of modern businesses. Whether you want to grow your team or bring fresh energy into your workforce, we make it easy.

For Employers

Why hire with Inspire ATA?

No Hassle Recruitment
Inspire ATA provides end-to-end staffing solutions for organisations across sectors, helping your find the right candidates for your unique business needs.

Immediate Impact
By recruiting through Inspire ATA you will see immediate impact on your organisation thanks to our motivated and responsible apprentices.

Supportive and Reliable
Inspire ATA supports you at every step of the way from recruitment to apprentice placement, handling all paperwork and HR requirements. We guarantee success with our placement and offer a free replacement service if needed.

Take an apprentice

Know the principles and practices of relevant landlord and tenant law, applicable Codes of Practice and relevant legal frameworks or know where and/or who to ask if they are unsure
Have knowledge of the organisation’s business plan, organisation values, the range of services available to customers, clients, team targets, key performance indicators and understand how their role fits into the organisation
Know the social and physical context of estates, neighbourhoods and how to report defects, common problems, health and safety issues and repairs to dwellings
Know the diversity and needs of the communities in which the business serves.
Know the current and historical context of the housing market, including social and affordable housing, private rented and owner occupation.

Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, and partner agencies.
Be able to apply a range of administrative skills in order to support a range of housing and property related services
Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.

Takes timely and responsive action to instructions given, building towards working independently.
Develops trust by working in a confidential, ethical and empathetic manner with a common sense and professional attitude
Willingness to accept changing priorities and work patterns
Meets personal commitments and expectations of others.

Apprenticeships are available in the following locations

A number of our apprenticeship programmes are offered in multiple locations within the same area. Click on each location to find out more and apply.

Kennington, Greater London

Find out more and apply

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