Core skills to be developed include
- Know the business vision and values, products/services and business aim.
- Responsible approach to the preparation, sale and service in relation to safe handling, storage and communicating contents of products.
- Handling payments.
- Comply with legal requirements.
- Minimise waste.
- Put people at ease in all matters.
- Understand the importance of meeting customer expectations.
Why choose Inspire ATA?
We work with high-quality training providers to deliver a wide range of training programmes through a blended learning approach that is tailored to each learner's needs. Inspire ATA recruits and employs each apprentice on behalf of the "host" client, enabling us to offer additional support and a better experience for both apprentice and client.
We can also offer flexi-job apprenticeships which means we are able to offer short term contracts and other non-standard employment models.
- Recognise customer profiles and needs
- Understand the importance of meeting customer expectations
- Understand importance of receiving and dealing with customer feedback.
- Know the business vision and values, products/services and business aim.
- Understand use of technology to enhance customer service
- Communication methods
- Know how to influence a team
- Communication
- Customer service
- Use technology appropriately
- Handling payments
- Comply with legal requirements
- Minimise waste
- Put people at ease in all matters
- Responsible approach to the preparation, sale and service in relation to safe handling, storage and communicating contents of products
- Use appropriate opportunities to up-sell and promote products and services
- Actively seek opportunity to ‘wow’ customers
Apprenticeships are available in the following locations
A number of our apprenticeship programmes are offered in multiple locations within the same area. Click on each location to find out more and apply.
London, London, City of
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